Infinite Campus Family Portal - Gahanna-Jefferson Public Schools

The Infinite Campus Portal is a convenient place for parents and students to access important information including schedules, grades, attendance and more. Parents can also pay school fees and add funds to lunch accounts through the portal.

The portal can be accessed from any web browser, as well as through the Campus Parent and Campus Student mobile apps that are available for Apple and Android devices. Please note that updates to information should be done through a web browser, not the Infinite Campus mobile apps.

Access Infinite Campus Family Portal

Accessing the Infinite Campus Portal

Each parent, guardian, and student will have their own personal portal account. Accounts should not be shared and students should not have access to parent accounts. Students can log in using their existing GJPS username and password to access the student portal.

Parents and guardians can set up their own usernames and passwords for the portal. This is done by clicking on the “New user?” link on the parent portal login page. An Activation Key is needed to create a parent or guardian account. The Activation Key is sent via email after student registration. Parents who do not have an Activation Key can contact their school secretary.

Gahanna-Jefferson Schools has enabled a self-service feature that allows parents and guardians to recover their forgotten username or reset their password.

Username/Password Recovery

Infinite Campus Family Portal Help Request

If you need help accessing the portal, please fill out this request form. Please keep in mind that only registered parents and guardians can access the parent portal.

PLEASE DO NOT USE THIS FORM if you need to make changes to guardianship, street address, or other registration information. PLEASE call the Welcome Center at (614) 643-8300 or visit the Welcome Center webpage to make those changes.

Infinite Campus Help Request Form

Infinite Campus Information

Confirming/Updating Your Family Information (Annually)

All parents with students in Grades preK-12 should confirm their contact information on Infinite Campus, including their preferred email addresses and phone numbers, before the start of each school year. This is located in the family portal in the left hand menu bar title "Online Registration"

After submitting your annual update, you will receive a message in your Infinite Campus inbox after the data has been corrected. Please note that these updates may take several days to verify and approve, so we encourage you to begin this process immediately.

If you do not have an activated account (or if you’ve forgotten your password)

If you have not activated your Infinite Campus account (or have forgotten your password), you must activate one to ensure you receive communication from Gahanna-Jefferson Schools.

To activate a parent account, click the “Infinite Campus Help Desk Ticket” button at the top of this page and fill out the help desk request. Your account will be activated as soon as possible by Gahanna-Jefferson Schools Technology Department personnel. An activation code will be emailed to you, along with other information necessary to set up an account. With that information, you will create an account and password to be able to login.

Infinite Campus Mobile App

The Infinite Campus parent/student portal is available on many popular mobile devices. As of June 2019 there are new portals for Students and Parents.

Instructions for NEW Mobile Campus Portal users
First, download the mobile application for iOS, Android, and Amazon. (Search for “Infinite Campus” in the app store for your device.)

Then, enter “Gahanna-Jefferson Public School” in the District Name field and select “Ohio” in the State field. Click on the green Search button.

Next, click on Gahanna-Jefferson Public School. Enter your Infinite Campus username and password. Click the green “Log In” button.

If you receive a “Your account needs attention” error: Log into the portal using a web browser (such as Chrome, Firefox, Safari). After you successfully log into the portal via a browser, you should be able to log into your iOS or Android mobile portal app.

Pop-up Blockers

Update Contact Information

The district uses a messaging system to notify parents of emergencies including school closures, cancellations, and delays. The district will use the contact information present in the Contact Preferences section of the Family Portal. If information is in the primary email (labeled “Email”) along with Other and Cell phone numbers we will use these methods for General and Emergency communications. If you uncheck these options in your portal they will be reapplied nightly.

Steps to Update Infinite Campus Contact Preferences

Viewing Student Grades

Clicking on the Grades tab will display the in-progress grade for the current quarter (in yellow) as well as the posted (called the “final”) grade for any grading task (including interim marks, semester exams, etc.). These cells are green.

Please be aware that the in-progress grades will fluctuate greatly throughout the quarter as teachers enter scores.

Clicking on a specific course will bring up detailed assignment information for the course.

Click on a specific assignment for more detail. Some teachers mark assignments as turned in when they have the work, but haven’t had a chance to grade/record it. Please contact your student’s teacher if you have questions about how they use the grade book.

Students working on computer in a middle school classroom.